Return & Exchange Policy

Last updated: March 2026

Our Return Promise

At Our Store, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and exchange policy within 30 days of delivery.

Eligibility

•Items must be returned within 30 days of delivery.

•Products must be in their original condition, unworn, unwashed, and with all tags attached.

•Items must be in their original packaging when possible.

•Sale items and gift cards are final sale and cannot be returned.

•Personalized or custom-made items are non-returnable.

How to Return

1Contact our support team to initiate a return request.

2You will receive a return authorization and prepaid shipping label via email.

3Pack the item securely in its original packaging.

4Attach the shipping label and drop off the package at the designated carrier.

5Once we receive and inspect the item, your refund will be processed within 5–7 business days.

Exchanges

If you would like to exchange an item for a different size or color, please follow the return process above and place a new order for the desired item. This ensures the fastest processing time.

Refunds

Refunds will be issued to the original payment method. Please allow 5–7 business days for the refund to appear on your statement after we have received and processed your return. Shipping costs are non-refundable unless the return is due to a defective or incorrect item.

Damaged or Defective Items

If you received a damaged or defective item, please contact us within 48 hours of delivery with photos of the issue. We will arrange a replacement or full refund at no additional cost to you.

Need to start a return?

Contact Our Support Team